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Research

PRTLI_INTERORG:

"The Role of Inter-organisational Sytems in Collaborative Networks"

This is one of the five major CISC projects financed under Cycle 3 of the PRTLI (Programme of Research in Third Level Institutions) managed by the Higher Education Authority under the Irish Government's National Development Plan.

Background
Traditionally, organisations have competed on the basis of three strategic imperatives; (i) efficiency, (ii) quality, and (iii) flexibility (Suarez et al., 1995). Flexibility has become the new competitive battle area (De Meyer et al., 1989; Lambert and Peppard, 1993). For some, flexibility has become 'a bedrock strategic dimension'â (Das and Elango, 1995).
One avenue through which organisations can create flexibility is through using collaborative networks (Harrison, 1994; Eloranta et al., 1995). Indeed, Powell (1990) argues that networks of organisations may in fact be in the process of becoming the signature institutional form of this era. Such networks provide greater flexibility than that achievable through the vertical integration of a single organisation (Cooke, 1988; Sayer, 1989). Such networks facilitate the by organisations to focus on their 'core competencies' (Hamel and Prahalad, 1994). The fundamental enabler of such networks is IT (Venkatraman, 1994). It enables the network by facilitating rapid information exchange between firms (Harrison, 1994; Richardson, 1996). Such systems are referred to as Inter-organisational Systems (IOS) in the Information System literature. At an organisational level Golden and Powell (forthcoming) found that certain organisational factors were related to the degree of flexibility obtained from IOS. Further Golden and Powell (1999) demonstrated at an exploratory level that IOS facilitates diverse levels of flexibility at the level of the network or value chain.

The purpose of the proposed research is to extend previous research by Golden and Powell. It seeks to investigate the extent to which Inter-organisational Systems facilitate flexible regional inter-firm networks. This will be achieved by investigating: the role of IOS in facilitating inter-firm collaboration, the extent to which IOS facilitates flexible inter-firm networks, the extent to which IOS assists organisations in focusing on their 'core competencies', and the key factors for success in creating IOS to support flexible collaborative networks.

Project Leader:

Dr Brian Donnellan

Participants:

Dr Tom Acton

Dr Brian Donnellan

Dr Willie Golden

Eoin Higgins

Murray Scott

Eoin Whelan

Dr SusannaXin Xu


Technical description
Task 1 Investigation of previous research on IOS and collaborative networks
While literature exists on these two phenomena - IOS and collaborative inter-firm networks little research has been conducted which investigates the inter-dependence of the two distinct areas of research. The purpose of this task is to conduct an extensive literature review that would provide a synthesis of these two research areas. Such research will extract the common threads and divergent issues within the two phenomena. The outcome of this research will be a theoretical model which identifies the relationships between IOS technology and the degree of flexibility achieved in inter-firm networks.

Task 2 Preliminary investigation of the influence of IOS on flexible inter-firm networks

This task seeks to legitimise the theoretical model developed in task 1. It will be completed by firstly conducting in-depth interviews with firms that make use of IOS as part of their inter-firm collaboration. The unit of analysis will be the network - to the extent that what is under investigation is the extent to which the collaborative network, facilitated by IOS competes against other networks and vertically integrated organisations. The purpose of such research is to refine the theoretical model and develop a set of constructs that can be tested.

Task 3 Detailed investigation of the influence of IOS on flexible inter-firm networks

This task will use a postal questionnaire that will seek to provide statistical rigour to the model that was created in Task 1 and refined in Task 2. The outcome of this task will be identification of the key factors that are related to the degree of flexibility achieved from IOS in inter-firm networks. As a result of such analysis a prescriptive model of best practice will emerge

Publications, presentations etc, for this project:


Books:

Donnellan, B., & Kelly, A. L., 'Agility and IT Diffusion in the Semiconductor Industry' Agility in Information Systems. R. Baskerville, Atlanta, Kluwer Academic Publishers, May 2005

Journal articles:

Acton, T. and Golden, W. "Measuring Usability in User Interfaces: A Case of Divergent Metrics." Interfaces, 2003, 55(Summer), pp. 10-11.

Acton, T. and Golden, W. "Training the Knowledge Worker: A Descriptive Study of Training Practices in Irish Software Companies." European Journal of Industrial Training, 2003, 27(2/3/4), pp. 137-46.

Acton, T. and Golden, W. "Transparent Interfaces on Small Screen Devices: Usable or Not?" Journal of Doing Business Across Borders, 2002, 1(2), pp. 113-27.

Acton, T., Golden, W., & Van der Heijden, H.,'Effects of see-through interfaces on user acceptance of small screen information systems'13th European Conference on Information Systems,Regensburg, Germany, May 2005, pp 1-11

Cuningham, J. and Golden, W., (2004)"Web Reservations International Irish Cases in Entrepreneurship" T. Cooney. Dublin, Blackhall Publishing: 85-96

Golden, W. and Hughes, M. "On-Line Retailing What Drives Success? Evidence from Ireland." Journal of End User Computing, 2003, 15(3), pp. 32-44.

Golden, W. and Powell, P., (2004). "Inter-organisational information systems as enablers of organizational flexibility" Technology Analysis & Strategic Management 16 (3): 299-325

Golden, W.; Hughes, M. and Gallagher, P. "On-Line Retailing: An Investigation into the Success Factors," K. Viborg Andersen, S. Elliot, P. Swatman, E. Trauth and N. Bjorn-Andersen, Seeking Success in E-Business a Multidisciplinary Approach. Dordrecht, The Netherlands: Kluwer Academic Publishers, 2003, 421-36.

Golden, W.; Hughes, M. and Gallagher, P. "On-Line Retailing: What Drive Success? Evidence from Ireland.," Advanced Topics in End User Computing. Idea Publishing Group, 36-51.

Golden, W.; Hughes, M. and Scott, M. "Implementing E-Government in Ireland: A Roadmap for Success." Journal of Electronic Commerce in Organisations, 2003, 1(4), pp. 17-33.

Golden, William, Martin Hughes, and Patricia Gallagher. 2002. "On-Line Retailing: An Investigation into the Success Factors." IFIP WG8.4 E-Business: Multidiciplinary Research & Practice: 395-411: Copenhagen, Denmark.

Golden. W.; Hughes, M. and Ruane, Lucy. "Traits of Successfully E-Enabled Irish Smes," N. Al-Qirim, Electronic Commerce in Small to Medium Sized Enterprises: Frameworks, Issues, and Implications. Hershey, PA: Idea Group Inc, 2003, 165-80.

Hughes, M. and Golden, W. "Knowing How Intranets Enable Knowledge Work: An Exploratory Study in Public Health Care. In Creating Knowledge Based Health Care Organisations." pp. 222-34.

Hughes, M., & Golden, W., (2004) "Achieving business process change in the public sector: revolution or evolution". Electronic Government 1(2): 152-165

Hughes, M., Scott, M., & Golden, W., 'The Role of Business Process Redesign in creating E-Government in Ireland' Vol 11 no. 16, Business Process Management Journal, May 2005

Hughes, M.; Golden, W. and Powell, Philip. "Inter-Organisational Ict Systems: The Way to Innovative Practice for Smes." Journal of Small Business and Enterprise Development, 2003, 10(3), pp. 277-86.

Hughes, Martin and William Golden. "Inter-Organisational ICT Systems: The Way to Innovative Practice for SMEs?" Business Innovation in the Knowledge Economy: 58-71: IBM, Coventry, UK. 2002

Ramirez, P. "The Globalisation of Research Amongst Leading European & Us Pharmaceutical Multinationals: A Case of Uneven Development." Technological Analysis and Strategic Management.

Ramirez, P. "The Globalisation of Research Amongst Leading European and Us Pharmaceutical Multinationals: The Shift of Euopean Investment to the USA." 2003.

Ramirez, P. and Tylecote, A. "Hybrid Corporate Governance and Its Effects on Innovation: A Case Study of Astrazeneca." Technological Analysis and Strategic Management, 2004, 16(1), pp. 115-37.

Ramirez, P., The globalization of research in the pharmaceutical industry: A case of uneven development Journal article submitted to Technology Analysis and Strategic Management

Scott, M.; Golden, W. and Hughes, M. "Cyber Retailing: Lessons Learnt from Irelands Top 25 Retailers." Irish Marketing Review, 2003, 16(1), pp. 15-24.

Tylecote, A., & Ramirez, P., UK Corporate Governance and Innovation Journal article submitted to Research Policy

Xu, S. X., & Nandhakumar, J. 2005. Managing E-relationships in a Supply Network. In Agrahari, A. & Pani, A. K. (Eds.): e-Procurement in emerging economies: Theory and Cases, IDEA Publishing

Xu, S. X., & Nandhakumar, J. 2005. Managing E-relationships in a Supply Network. In Agrahari, A. & Pani, A. K. (Eds.): e-Procurement in emerging economies: Theory and Cases, IDEA Publishing

Zheng, J., Caldwell, N., Harland, C. M., Powell, P., Woerndl, M., & Xu, S.X. 2004. Small firms and e-business: cautiousness, contingency and cost-benefit. Journal of Purchasing and Supply Management

Book chapters:

Donnellan, B., 'Knowledge Management in the Semiconductor Industry: Dispatches from the Front Line' Lecture Notes in Computer Science. D. Karagiannis and U. Reimer. Springer, December 2004

Golden, W., Hughes, M. et al. (2004) Node to Network: Partnerships in the Second-hand Book Trade Smart Business Networks. P. Vervest, E. Van Heck, K. Preiss and L.-F. Pau. Berlin, Springer: 185-195

Golden, W., Hughes, M., & Gallagher, P., On-Line Retailing: What Drives Success? Evidence from Ireland. In Advanced Topics in End User Computing, Volume III, Idea Publishing Group., pp 36-51

Golden, W., Hughes, M., & Scott, M., 'E-Government Evolution in Ireland: A Framework for Successful Implementation' Advanced Topics in Electronic Commerce (Book Chapter), May 2005

Golden, W., Hughes, M., Gallagher, P., (2003), "On line Retailing: An Investigation into the Success Factors", Viborg Andersen, Kim, Elliot Steve, Swatman, P., Trauth, Eileen, Bjorn-Andersen, Neils (eds) Seeking Success in E-Business A Multidisciplinary Approach, Dordrecht, Netherlands, Kluwer Academic Publishers, 421-436

Hughes, M., & Golden, W., Knowing how Intranets enable knowledge Work: An Exploratory Study in Public Health Care. In Creating Knowledge Based Health Care Organisations (Wickramasinghe, N. et al. Eds.)., pp 222-234

Ramirez, P., Scott, M., & Golden, W., 'Innovation and the Information Society: Policy Coherence and Governance in Ireland' OECD book chapter in: MONIT vol 2 Co-ordination of Innovation Policies, Lessons from Case Studies, April 2005

Scott, M., Hill, S., Acton, T., & Hughes, M., 'Biometric identies and e-government services' Encyclopedia of E-Commerce, E-Government and Mobile Commerce, May 2005

Xu, S. X., & Nanhakumar, J. 2005. Managing E-relationships in a Supply Network. In Agrahari A. & Pani, A. K. (Eds.): e-Procurement in emerging economies: Theory and Cases, IDEA Publishing

CISC Working papers:

Golden, W., Higgins, E., Lee, S. H., 'National Innovation Systems and Entrepreneurship' CISC Working Paper No. 8. Details >>

Murray, Scott., Golden, W., Hughes, M., 'The Implementation of Citizen-Centred E-Government: A Stakeholder Viewpoint' CISC Working Paper No. 10 Details >>

Ramirez, P., 'The globalisation of research amongst leading European and US Pharmaceutical multinationals: The shift of European investment to the USA', CISC Working Paper No. 9. Details >>

Tylecote, A., Ramirez, P., 'UK Corporate Governance and Inovation' CISC Working Paper No. 14 Details >>

Whelan, E., Knowledge Exchange in Electronic Networks of Practice; Towards a conceptual Framework. CISC Working Paper No. 20, November 2005 Details >>

Reports, monographs, working papers etc:

Ramirez, P., Report on Industry Sectors, Report commissioned by the Western Development Commission, Ireland, September 2003.

Ramirez, P., Scott, M., & Golden, W., Innovation and the Information Society: A study of Policy Coherence and Governance in Ireland Report submitted to the OECD MONIT network

Ramirez, P.,Medical Technology and Devices Industry in the West of Ireland: An industry based case study, Report commissioned by the Western Development Commission, Ireland, September 2003

Conference papers/presentations:

Acton, T. and Golden, W. "Active Screen Space Maximisation on Small Devices," T. Acton and P. Swatman, 8th Collaborative Electronic Commerce Technology and Research Conference (CollECTeR). Galway, Ireland, 2003, 132-43.

Acton, T. and Golden, W. "An Investigation into the Use of a Transparent User Interface for 3rd Generation Mobile Phones," 7th Collaborative Electronic Commerce Technology and Research Conference (CollECTer). Toulouse, 2002.

Acton, T. and Golden, W. "Measuring User Interface Usability: How Different Metrics Differ," 6th HCI Educators Workshop: Effective Teaching and Training in HCI:. Napier University, Edinburgh, Scotland, 2003.

Acton, T. and Golden, W. "Training: The Way to Retain Valuable IT Employees?," Informing Science and Information Technology Education Conference. University College Cork, 2002, 1-12.

Acton, T., Scott., M., 'E-Education - Keys to success for Organisations' 18th Bled eConference eIntegratin in Action Bled, Slovenia

Acton, T.; Golden, W. and Scott, M. "Training the Knowledge Worker: A Descriptive Study of Training Practices in Irish Software Companies," 5th Irish Academy of Management Conference. Waterford Institute of Technology, 2002, 172-73.

Brown, J.; Golden, W. and McNulty, R. "The Omnipresence of Virtual Teams," Irish Academy of Management. 2003.

Caldwell, N., Zheng, J., Harland, C., Powell, P., Woerndl, M., & Xu, S.X. 2003a. SME Take Up of Ebusiness: Cautiousness, Contingency and Cost Benefits. Proceedings of the 12th Annual IPSERA (International Purchasing and Supply Education and Research Association) Conference, Budapest, Hungary

Caldwell, N., Zheng, J., Harland, C., Powell, P., Woerndl, M., & Xu, S.X. 2003b. Risk, B2B and 'commodification' effects in e-adoption in supply chains. Proceedings of the EUROMA POMS Conference 2003, Como Lake, Italy.

Conboy, K., Fitzgerald, B., & Golden, W., 'Agility in is development: a three-tiered framework' IFIP 8.6 Conference, Atlanta, Georgia, May 2005, pp 1-14

Golden, W., Small E-big countries Bled International Electronic Commerce conference Presentation & subsequent Panel Discussion International

Golden, W.; Higgins, E.; Hughes, M. and Flynn, S. "The Internet, a Creator of Electronic Markets for Airline Tickets?," CoLLECTeR Conference. National University of Ireland, Galway, 2003.

Golden, W.; Higgins, E.; Hughes, M. and Flynn, S. "Airline Websites: Moving from Electronic Markets to Sole Suppliers," Annual Conference of the Irish Academy of Management Conference. Smurfit Business School, Dublin, 2003.

Golden, W.; Hughes, M. and Gallagher, P. "On-Line Retailing: An Investigation into the Success Factors," IFIP WG8.4 E-Business: Multidiciplinary Research & Practice. Copenhagen, Denmark, 2002, 395-411.

Golden, W.; Hughes, M. and Lawlor, J. "Ict: A Source of Productivity for Small Business?," 5th Irish Academy of Management Conference. Waterford, Ireland, 2002, 72-73.

Golden, W.; Hughes, M. and Ruane, L. "Successfully E-Enabled Sme's - What Have They Got in Common?," 15th Bled Electronic Commerce Conference: eReality: Constructing the eEconomy. Bled, Slovenia, 2002, 552-66.

Golden, W.; Hughes, M.; Scott, M. and Conway, F. "Satellite Ireland: An Investigation of the Outcomes from a Government Sponsored Broadband Trial," R. Wigand, Y.-H. Tan, J. Gricar, A. Pucihar and T. Lunar, 16th Bled eCommerce Conference. Bled, Slovenia, 2003, 383-92.

Higgins, E., 'Creativity in Virtual Teams' IAM Doctoral Colloquim, UCC, April 2005

Higgins, E.,Contributing Factors in Successful Inter-Organisational Virtual Terms, IAM Ireland September 2004 National

Hill, S., Scott, M., 'Intranet Redesign: Management and Employee Perspectives on Usability, 18th Bled eConference eIntegration in Action Bled, Slovenia

Hughes, M. and Golden, W. "Clicks and Bricks - Reaching the Irish Diaspora," 5th Irish Academy of Management Conference. Waterford, Ireland, 2002, 35-36.

Hughes, M., Golden, W., and Scott, M., "The Role of Process Evolution in Achieving Citizen Centred e-Government" The 8th Americas Conference on Information Systems, Tampa, FL., USA, 4th - 6th August 2003

Hughes, M., Powell, P., Panteli, N., & Golden, W., Risk mitigation and risk absorption in IOS: A proposed investigative study. In the 12th European Conference on Information Systems, Turku, Finland, pp 365-373

Hughes, M.; Golden, W. and Scott, M. "Connecting the Citizen: The Case of the Irish Governments Online Service Provision," 2nd European Conference on Electronic Government. Oxford, UK, 2002, 201-15.

Hughes, M.; Golden, W. and Scott, M. "E-Tailing in Ireland: A Review of Ireland's Top 25 Retailers," 5th Irish Academy of Management Conference. Waterford, Ireland, 2002, 50-51.

Ramirez, P., "Horizontal coherence between innovation policy and policies for the information society". OECD workshop Dynamism and change in innovation policy systems, Tokyo 24-26th March 2003. Power Point presentation. International

Scott, M., Golden, W., et al. A Click and Bricks Strategy for E-Government 17th Bled eCommerce Conference, Bled, Slovenia 2004

Scott, M., Golden, W., et al. Implementation Strategies for E-Government: A Stakeholder Analysis Approach 12th European Conference on Information Systems, Turku, Finland 2004

Whelan, E., 'Inter Organisational Collaboration: a Social Network Analysis Approach' ECKM, June 2005

Whelan, E., 'The Evaluation of Social Software in a Commercial Setting' IADIA, September 2005

Xu, S. X. 2004. Emergence and Transformation of e-Supply Relationships in the Network Context. Proceedings of the 13th Annual IPSERA (International Purchasing and Supply Education and Research Association) Conference, Catania, Italy.

Xu, S. X. 2004. Emergence and Transformation of e-Supply Relationships in the Network Context. Proceedings of the 13th Annual IPSERA (International Purchasing and Supply Education and Research Association) Conference, Catania, Italy.

Xu, S. X., & nandhadumar. J., 2003a. E-Inter-organisational networks in a newly formed large Chinese enterprise. Proceedings of the 8th UK Academy for Information Systems annual conference, Warwick, UK

Xu, S. X., & Nandhakumar, J. 2003b. Transformation of e-inter-organisational relationships: a study of a newly formed Chinese enterprise. Proceedings of the 26th Information Systems Research Seminar in Scandinavia, haikko Manor, Finland

Xu, S. X., Harland, C. & Nandhakumar, J. 2004. The applications of ancient Chinese military strategy in a newly formed Chinese enterprise: The dynamics of e-supply relationships. Proceedings of the 20th International Marketing and Purchasing Conference, Copenhagen, Denmark.

Xu, S. X., Harland, C. & Nandhakumar, J. 2004. The applications of ancient Chinese military strategy in a newly formed Chinese enterprise: The dynamics of e-supply relationships. Proceedings of the 20th International Marketing and Purchasing Conference, Copenhagen, Denmark.

Xu, S. X., Nandhakumar, J. & Harland, C. 2005. Enacting E-relations with Ancient Chinese Military Stratagems. Proceedings of the International Conference on Information Systems 2005, Las Vegas, NV, USA

Xu, S. X., Nandhakumar, J. & Harland, C. 2005. Enacting E-relations with Ancient Chinese Military Stratagems. Proceedings of the International Conference on Information Systems 2005, Las Vegas, NV, USA

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